Why should paying your utility bills be a hassle? OnePoint is here to simplify your life. With a few clicks, you can easily pay and manage your utility bills. Our phones are answered by real utility experts and we offer several convenient payment options.


For over 75 years, our leadership team has stood behind strong core values. We are experts at what we do and we treat our customers as more than just a number. As a resident, we give you something rarely seen in the utility industry...personal attention.

You may not be used to a utility business working to save you time and money, but OnePoint is different. We are a customer focused, first-line of defense against unnecessary charges. We save our customers millions and strive to make managing and paying your utility bill as easy and hassle free as possible.

It’s a fact: no one likes utilities, but we’re changing that. With decades in the business, this is what we’ve learned:

  • There’s good customer service and there’s great customer service. We like to do things great.
  • By giving you the most payment options, you have the power to manage your bill.
  • You should be billed correctly.
  • You should be treated with the utmost respect at all times. No matter what.

If you have a question about your bill, please contact our Customer Care Center at (770) 528-5999, or toll-free at 1 (877) 635-5734 to speak to a friendly and knowledgeable representative.